![]() ![]() Most of the contact numbers & email ids are personal and at many times inmail message sent to prospects through the Sales Navigator tool goes unnoticed and unread.Beginner’s LinkedIn Sales Navigator guide 2023 (updated) ![]() They must provide support through Chat & Phone Calls also. We need to raise tickets for any issues & they take their own time to provide resolution. There's no customer support available from LinkedIn Team over the Phone. We create lists of our prospects for better nurturing - Very effective for engagement and networking - Helps in targetted marketing & order conversion CONS We use it for business development and getting qualified leads - It provides a global database of key decision-makers of companies. It provides great business results just after Google Adwords. It's very productive for B2B businesses like ours who do a lot of targeted and segmented marketing. ![]() This is the best tool to find, reach and build digital engagement with the target audience. It takes time to build credibility with prospects through continuous engagement and then get business results. Also, it does not provide instant results. So I still have to use a third party app to try and get their contact into. I don't know of a way to pull an email address from leads in Sales Nav, I know you can on their profile but that information is rarely ever accurate. The biggest issue for me and the main reason I no longer use sales navigator is LinkedIn is now full of spammers and just people sending out so many messages it has become far too crowded in terms of trying to connect with people to network and do business together. It was nice how available they were to talk but I have not received any actual help from their support team at all. Nearly every time I talked to them I had to educate them on the platform and then ask my question. I've had several instances like the one mentioned above where I wanted to know how to do a specific task or had a question about a feature and every time I talked to an agent at LinkedIn it's like they had never even seen sales navigator before. It was amazing! But I havent been able to find the feature, it may still exist but when I contacted LinkedIn about this they were no help at all. You used to be able to find a lead and if that lead happened to be the perfect match to your ideal client you could find more people like that person with one click. They've taken away a feature that I found to be one of the most powerful features on any platform that has a lead search built in and that is the ability to find "lookalike" leads. For the amount of leads you can pull and contact the price is very reasonable. I can really narrow down a list pretty specific which is a big help! - It is fairly easy to use and get used to the layout and how to get to the different options. The amount of options when searching for leads is excellent. They are very pleasant to deal with and very easily accessible but in terms of actually being able to help me they never have. And their customer service is.well.terrible. But over the past year Ive spent a ton of money with LinkedIn and gotten absolutely 0 results out of it. This is basically how I grew my business. ![]()
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